Careers
At Oaklee, our people are our greatest asset.
They form our culture and make us stand apart from our competitors. We have an abundance of talented people across the company, which makes for a high-performing and friendly environment.
Benefits & Culture
At Oaklee, we offer stimulating, challenging, and rewarding careers, within a supportive work environment. Oaklee has an exceptional team culture which is underpinned by our core values of creativity, bravery, equality, focus, teamwork, and empathy.
We provide excellent training and professional development opportunities including mentoring for all employees, leading to defined career progression.
Open Roles
We are always looking to grow the Oaklee team, and successful candidates are ambitious, pioneering, fair, precise, and passionate about the future of Ireland’s Housing sector and placemaking.
Open Roles
Job Title: Resident Engagement Manager – Housing Services
Hours per week: 37 hours per week
Contract: Permanent, Full‑Time
Salary: €68,000 – €75,000
Location: Dublin 8 / Hybrid (2 days per week in the office, with nationwide travel required)
Oaklee is an Approved Housing Body (AHB) established in 2000 to deliver high-quality modern homes for older people, families, mature single people, and people with complex needs. Continually collaborating with our statutory and voluntary partners, we have rapidly grown our presence across Ireland to become one of Ireland’s most ambitious providers of customer-focused housing and support services.
Key Responsibilities and Duties
Lead the delivery of Oaklee’s Resident Engagement Strategy across Housing Services
Act as the organisational lead and champion for resident engagement and participation
Support and oversee resident structures, including Oaklee Together and local resident groups
Plan and deliver resident consultations, engagement activity and feedback mechanisms
Ensure resident insight informs service improvement and decision‑making
Prepare reports and updates for senior management and governance structures
Lead the development and review of resident engagement policies and frameworks
Manage the resident engagement budget and identify funding opportunities
Work with Communications to ensure the resident voice is visible and authentic
Line manages the Resident Engagement Officer
Key Skills and Competencies
Significant experience in resident engagement, community development, housing or a related field
Strong leadership skills with the ability to influence across teams and organisational levels
Excellent communication skills, both written and verbal
Strong facilitation and stakeholder engagement skills
Ability to plan, prioritise and deliver programmes at organisational level
Good working knowledge of the social housing sector
Strong IT skills, including Microsoft Office and online engagement tools
Full driving licence and access to a car
Fluent English, written and spoken
Desirable
Experience working within an Approved Housing Body or regulated housing environment
Experience of governance, resident scrutiny or resident‑led oversight structures
Experience managing budgets or funding applications
Hours per week: 37 hours per week
Contract: Permanent, Full‑Time
Salary: €66,138 – €75,231 (commensurate with experience)
Location: Dublin 8 / Hybrid (nationwide travel required)
Oaklee is an Approved Housing Body (AHB) established in 2001 to deliver high-quality modern homes for older people, families, mature single people, and people with complex needs. Continually collaborating with our statutory and voluntary partners, we have rapidly grown our presence across Ireland to become one of Ireland’s most ambitious providers of customer-focused housing and support services.
Oaklee is building internal capacity to support growth, strengthen governance and improve service delivery. Oaklee plans to significantly expand its housing portfolio in the coming years, supported by investment in people, systems and data.
Key Responsibilities and Duties
Lead and manage Property Services delivery
Line-manage a team of Property Services Officers, setting clear priorities, expectations and service standards
Promote consistent working practices across the team and support staff development
Foster a culture of ownership, proactive problem-solving and resident focus
Oversee repairs, voids and contractor performance
Support delivery of responsive repairs, voids and day-to-day maintenance services across Oaklee’s homes
Monitor contractor performance, service quality and case progression using performance data
Identify trends, repeat issues and service risks, and take corrective action
Support post-inspections, quality checks and case reviews
Provide technical oversight and escalation
Act as a senior escalation point for complex repairs and inspection queries
Support accurate diagnosis of common residential issues such as damp and mould, water ingress and ventilation
Ensure adherence to agreed technical standards and repair specifications
Escalate structural, systemic or compliance-related issues to Asset Management where required
Support new homes and operational readiness
Work with Development, Asset Management and Housing to prepare for new homes entering management
Attend inspections, snagging reviews and handover meetings
Ensure handover documentation (e.g. Safety Files, O&M manuals, warranties) is complete and usable
Identify and escalate risks or gaps prior to ownership transfer
Use data and support cross-functional working
Monitor performance through reports and dashboards and provide clear operational insights
Ensure accurate system updates (including ActiveH and related systems)
Work collaboratively with Asset Management, Housing, Development and other teams
Support a proactive, “no surprises” approach to service delivery and risk management
Key Skills and Competencies
Significant experience in property services, housing maintenance, repairs, voids or a related field
Experience managing or supervising teams, including performance management and staff development
Strong understanding of responsive repairs, contractor management and resident-facing service delivery
Practical knowledge of building defects, inspection standards and repair specifications
Ability to identify risks and escalate technical or operational issues appropriately
Strong communication, stakeholder engagement and decision-making skills
Ability to analyse performance data and drive service improvement
Good IT skills, including housing or asset management systems
Full driving licence and willingness to travel nationally
Fluent English, written and spoken
Desirable
Experience working within an Approved Housing Body, local authority or housing association
Relevant technical, construction, surveying or property qualification
Knowledge of Irish housing standards and regulatory requirements
Experience with damp and mould, defects management, contractor performance or new home handover
Experience using housing management systems such as ActiveH
Department: Asset Management & Property Services
Reporting to: Head of Asset Management & Property Services
Location: Brunell Building, Heuston South Quarter, Dublin 8/ Hybrid
Contract: Permanent, subject to a six-month probationary period
Hours: 37 hours per week, Monday to Friday Hybrid
Salary: €82,529 – €96,417 DOE
Oaklee is an Approved Housing Body (AHB) established in 2001 to deliver high-quality modern homes for older people, families, mature single people, and people with complex needs. Continually collaborating with our statutory and voluntary partners, we have rapidly grown our presence across Ireland to become one of Ireland’s most ambitious providers of customer-focused housing and support services.
Oaklee is building internal capacity to support growth, strengthen governance and improve service delivery. Oaklee plans to significantly expand its housing portfolio in the coming years, supported by investment in people, systems and data.
Key Responsibilities and Duties
Leadership and Team Culture
Lead the Strategic Asset Management team, setting clear priorities aligned with Oaklee’s strategy.
Manage, support and develop the Property Surveyor, Planned Investment Manager, Sustainability Officer and Senior Compliance and Quality Officer.
Set objectives, service standards and performance expectations.
Build internal technical capability and reduce reliance on external consultants.
Promote ownership, collaboration, technical competence and continuous improvement.
Manage recruitment, induction, performance management and professional development with HR.
Strategy, Investment and Lifecycle Planning
Lead asset management strategy, lifecycle planning and planned investment programmes.
Translate corporate priorities into asset plans, investment programmes and long-term forecasts.
Use stock condition data, repairs trends, compliance information and resident need to inform investment decisions.
Oversee annual planned investment programmes including major works and upgrades.
Monitor programme progress, spend, risk, quality and outcomes.
Support decisions on investment, retention, retrofit, remediation and disposal.
Work with Finance to align plans with budgets and value-for-money evidence.
Represent Oaklee in relevant sector forums and working groups where required.
Compliance, Risk and Assurance
Provide senior oversight of asset-related compliance and property risks.
Support maintenance of compliance frameworks, policies and reporting processes.
Track compliance actions and audit findings through to closure.
Prepare clear assurance reports for management, SLT, Board and regulators.
Escalate material risks appropriately.
Promote clear ownership, audit trails and timely escalation.
Stock Condition, Data and Reporting
Lead stock condition survey programmes and asset data improvement.
Maintain oversight of asset records and investment forecasts.
Use operational and resident data to inform asset decisions.
Improve data quality, dashboards and reporting systems.
Promote consistent use of systems including ActiveH and SharePoint.
Develop performance reporting for management and governance review.
Sustainability, Technical Standards and New Schemes
Lead asset input into sustainability and retrofit strategy.
Shape retrofit planning based on condition, funding and lifecycle value.
Set standards for surveys, planned works and asset data requirements.
Support design review, due diligence and handover readiness for new schemes.
Provide input on lifecycle cost, compliance and asset performance.
Identify risks and requirements before assets transition into management.
Budgets, Procurement and Consultant Management
Manage budgets for asset management and planned investment programmes.
Lead or support procurement in line with requirements.
Prepare consultant briefs and manage appointments and performance.
Set clear scopes, timelines and quality expectations.
Work with Finance and Procurement to strengthen cost and value reporting.
Key Skills and Competencies
Essential Requirements
Relevant third-level qualification or equivalent experience in a related discipline.
Minimum 5 years’ relevant experience in asset management or a related field.
Experience leading teams and managing performance.
Strong understanding of lifecycle planning, planned investment and compliance.
Experience managing budgets, consultants, contractors and programmes.
Good knowledge of Irish housing regulation and building standards.
Ability to interpret technical information and provide clear recommendations.
Strong communication, collaboration and stakeholder management skills.
Full, clean driving licence with willingness to travel nationally.
Desirable
Experience in the Approved Housing Body, local authority or housing association sector.
Professional membership (e.g. SCSI, RICS, CIOB, Engineers Ireland, CIH or equivalent).
Experience in sustainability, retrofit or energy programmes.
Experience using housing systems, Power BI, SharePoint or similar tools.