Careers

Hours per week: 37 hours per week
Contract: Permanent, Full‑Time
Salary: €66,138 – €75,231 (commensurate with experience)
Location: Dublin 8 / Hybrid (nationwide travel required)

Oaklee is an Approved Housing Body (AHB) established in 2001 to deliver high-quality modern homes for older people, families, mature single people, and people with complex needs. Continually collaborating with our statutory and voluntary partners, we have rapidly grown our presence across Ireland to become one of Ireland’s most ambitious providers of customer-focused housing and support services.

Oaklee is building internal capacity to support growth, strengthen governance and improve service delivery. Oaklee plans to significantly expand its housing portfolio in the coming years, supported by investment in people, systems and data.

Key Responsibilities and Duties

Lead and manage Property Services delivery

• Line-manage a team of Property Services Officers, setting clear priorities, expectations and service standards

• Promote consistent working practices across the team and support staff development

• Foster a culture of ownership, proactive problem-solving and resident focus

Oversee repairs, voids and contractor performance

• Support delivery of responsive repairs, voids and day-to-day maintenance services across Oaklee’s homes

• Monitor contractor performance, service quality and case progression using performance data

• Identify trends, repeat issues and service risks, and take corrective action

• Support post-inspections, quality checks and case reviews

Provide technical oversight and escalation

• Act as a senior escalation point for complex repairs and inspection queries

• Support accurate diagnosis of common residential issues such as damp and mould, water ingress and ventilation

• Ensure adherence to agreed technical standards and repair specifications

• Escalate structural, systemic or compliance-related issues to Asset Management where required

Support new homes and operational readiness

• Work with Development, Asset Management and Housing to prepare for new homes entering management

• Attend inspections, snagging reviews and handover meetings

• Ensure handover documentation (e.g. Safety Files, O&M manuals, warranties) is complete and usable

• Identify and escalate risks or gaps prior to ownership transfer

Use data and support cross-functional working

• Monitor performance through reports and dashboards and provide clear operational insights

• Ensure accurate system updates (including ActiveH and related systems)

• Work collaboratively with Asset Management, Housing, Development and other teams

• Support a proactive, “no surprises” approach to service delivery and risk management

Key Skills and Competencies

• Significant experience in property services, housing maintenance, repairs, voids or a related field

• Experience managing or supervising teams, including performance management and staff development

• Strong understanding of responsive repairs, contractor management and resident-facing service delivery

• Practical knowledge of building defects, inspection standards and repair specifications

• Ability to identify risks and escalate technical or operational issues appropriately

• Strong communication, stakeholder engagement and decision-making skills

• Ability to analyse performance data and drive service improvement

• Good IT skills, including housing or asset management systems

• Full driving licence and willingness to travel nationally

• Fluent English, written and spoken

Desirable

• Experience working within an Approved Housing Body, local authority or housing association

• Relevant technical, construction, surveying or property qualification

• Knowledge of Irish housing standards and regulatory requirements

• Experience with damp and mould, defects management, contractor performance or new home handover

• Experience using housing management systems such as ActiveH

Department: Asset Management & Property Services

Reporting to: Head of Asset Management & Property Services
Location: Brunell Building, Heuston South Quarter, Dublin 8/ Hybrid
Contract: Permanent, subject to a six-month probationary period

Hours: 37 hours per week, Monday to Friday Hybrid
Salary: €82,529 – €96,417 DOE

Oaklee is an Approved Housing Body (AHB) established in 2001 to deliver high-quality modern homes for older people, families, mature single people, and people with complex needs. Continually collaborating with our statutory and voluntary partners, we have rapidly grown our presence across Ireland to become one of Ireland’s most ambitious providers of customer-focused housing and support services.

Oaklee is building internal capacity to support growth, strengthen governance and improve service delivery. Oaklee plans to significantly expand its housing portfolio in the coming years, supported by investment in people, systems and data.

Key Responsibilities and Duties

Leadership and Team Culture

• Lead the Strategic Asset Management team, setting clear priorities aligned with Oaklee’s strategy.

• Manage, support and develop the Property Surveyor, Planned Investment Manager, Sustainability Officer and Senior Compliance and Quality Officer.

• Set objectives, service standards and performance expectations.

• Build internal technical capability and reduce reliance on external consultants.

• Promote ownership, collaboration, technical competence and continuous improvement.

• Manage recruitment, induction, performance management and professional development with HR.

Strategy, Investment and Lifecycle Planning

• Lead asset management strategy, lifecycle planning and planned investment programmes.

• Translate corporate priorities into asset plans, investment programmes and long-term forecasts.

• Use stock condition data, repairs trends, compliance information and resident need to inform investment decisions.

• Oversee annual planned investment programmes including major works and upgrades.

• Monitor programme progress, spend, risk, quality and outcomes.

• Support decisions on investment, retention, retrofit, remediation and disposal.

• Work with Finance to align plans with budgets and value-for-money evidence.

• Represent Oaklee in relevant sector forums and working groups where required.

Compliance, Risk and Assurance

• Provide senior oversight of asset-related compliance and property risks.

• Support maintenance of compliance frameworks, policies and reporting processes.

• Track compliance actions and audit findings through to closure.

• Prepare clear assurance reports for management, SLT, Board and regulators.

• Escalate material risks appropriately.

• Promote clear ownership, audit trails and timely escalation.

Stock Condition, Data and Reporting

• Lead stock condition survey programmes and asset data improvement.

• Maintain oversight of asset records and investment forecasts.

• Use operational and resident data to inform asset decisions.

• Improve data quality, dashboards and reporting systems.

• Promote consistent use of systems including ActiveH and SharePoint.

• Develop performance reporting for management and governance review.

Sustainability, Technical Standards and New Schemes

• Lead asset input into sustainability and retrofit strategy.

• Shape retrofit planning based on condition, funding and lifecycle value.

• Set standards for surveys, planned works and asset data requirements.

• Support design review, due diligence and handover readiness for new schemes.

• Provide input on lifecycle cost, compliance and asset performance.

• Identify risks and requirements before assets transition into management.

Budgets, Procurement and Consultant Management

• Manage budgets for asset management and planned investment programmes.

• Lead or support procurement in line with requirements.

• Prepare consultant briefs and manage appointments and performance.

• Set clear scopes, timelines and quality expectations.

• Work with Finance and Procurement to strengthen cost and value reporting.

Key Skills and Competencies

Essential Requirements

• Relevant third-level qualification or equivalent experience in a related discipline.

• Minimum 5 years’ relevant experience in asset management or a related field.

• Experience leading teams and managing performance.

• Strong understanding of lifecycle planning, planned investment and compliance.

• Experience managing budgets, consultants, contractors and programmes.

• Good knowledge of Irish housing regulation and building standards.

• Ability to interpret technical information and provide clear recommendations.

• Strong communication, collaboration and stakeholder management skills.

• Full, clean driving licence with willingness to travel nationally.

Desirable

• Experience in the Approved Housing Body, local authority or housing association sector.

• Professional membership (e.g. SCSI, RICS, CIOB, Engineers Ireland, CIH or equivalent).

• Experience in sustainability, retrofit or energy programmes.

• Experience using housing systems, Power BI, SharePoint or similar tools.

Job Title: Corporate Services - IT Specialist

Department: ICT / Corporate Services

Reporting to: ICT Manager
Location: Brunell Building, Heuston South Quarter, Dublin 8/ Hybrid (Post Probation)
Contract: Permanent, subject to a six-month probationary period

Hours: 37 hours per week, Monday to Friday
Salary: €66,122 – €75,231 (commensurate with experience)

About Oaklee

Oaklee is a growing Approved Housing Body with responsibility for over 2,500 homes nationwide. Following deconsolidation from Choice Housing in 2023, Oaklee is building internal capacity to support growth, strengthen governance and improve service delivery. Oaklee plans to increase its housing portfolio by 40% within 2026, supported by investment in people, systems and data.

Oaklee’s work is guided by three core values:

• Agility: working flexibly, responding quickly to need and acting decisively. 

• Empathy: being genuine and human, listening openly and striving to do better. 

• Ambition: focusing on expertise, innovation, continuous improvement and learning from experience. 

About ICT Services

ICT within Oaklee is responsible for ensuring that Oaklee systems, data, and technology are secure, reliable, and fit for purpose to support day-to-day operations and long-term organisational goals. The ICT function provides the tools and support required for staff to work effectively, while maintaining strong controls around data protection, cyber security, and system access. All staff play a role in this by using technology responsibly, protecting information, and following Oaklee’s ICT and security policies to safeguard our systems, tenants’ data, and the organisation as a whole. 

Equal Opportunities

Oaklee is an equal opportunities employer. We welcome applications from suitably qualified candidates regardless of gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the Traveller community.

Key Responsibilities and Duties

The Role

Reporting to the ICT Manager, IT Specialist – Data & Business Systems will support, develop, and optimise the organisation’s data, reporting, and business application platforms. This is very much customer facing role and requires strong analytical capability, with a customer centric attitude, experience with Microsoft-based technologies, housing and property management systems, ideally ActiveH and the ability to support digital transformation initiatives across Oaklee. They will also support the delivery of user training, documentation, and continuous learning initiatives to drive effective adoption and optimisation of systems and data tools across the organisation

The successful candidate will play a key role in delivering data insights, supporting core systems, and enabling the business to make informed, data-driven decisions

Data & Reporting

• Develop, maintain, and enhance dashboards and reports using Power BI across all departments

• Work with stakeholders to gather reporting requirements and translate them into actionable insights

• Ensure data accuracy, integrity, and consistency across systems

• Support data modelling and transformation activities

• Develop Power BI dashboards and reports

• Standardise reporting across departments

Business Systems Support

• Provide support and administration for Microsoft Dynamics (or equivalent CRM/ERP platform)

• Provide support and administration for our HMPS & Business Central

• Assist with system configuration, upgrades, and integrations

• Troubleshoot and resolve system issues in line with service levels

Data Governance

• Ensure data accuracy and compliance with GDPR

• Promote structured data capture and audit readiness

• Document processes, system configurations, and data flows for audit and compliance purposes 

• Support IT governance, security policies, and data protection requirements (including GDPR) 

• Contribute to continuous improvement initiatives across IT and business operations

Training & Support

• Deliver user training and guidance materials

• Provide ongoing support and troubleshooting:

• Continuous improvement in identifying and implementing system enhancements

• Support digital transformation initiatives

Key Skills and Competencies

Essential Proven experience with: 

• Power BI (dashboard development and data modelling

• Microsoft Dynamics (or similar business system)

• Advanced Microsoft Excel

• Microsoft 365 ecosystem (SharePoint, Teams, OneDrive)

• Strong analytical and problem-solving skills

• Ability to translate business requirements into technical solutions

• Good understanding of data structures and reporting frameworks

• Strong communication skills with both technical and non-technical stakeholders

• Providing end-user support and training, including troubleshooting system issues and improving user adoption

• Participating in or supporting system implementation, upgrades, or migration projects (e.g. desktop-to-web transitions

• Ability to work with internal stakeholders and third-party suppliers to gather requirements, resolve issues, and improve system usage

Desirable Requirements

• Experience in housing or public sector

• SQL or data integration knowledge

• Experience working with housing and property management systems, within a social housing, Approved Housing Body (AHB), or local authority environment.

• Demonstrable understanding of core housing processes including tenancy management, rent accounts, repairs, allocations, and asset management

• Experience using housing management systems such as ActiveH. 

Apply Here - HRDuo