A household is considered energy poor if it is unable to attain an acceptable standard of warmth and energy services in the home at an affordable cost. Energy Poverty can be caused by three factors- a person's income, the energy costs they must pay and the energy efficiency of their home.
In Ireland if a household spends more than 10% of their disposable income on energy costs then it is considered energy poor.The Department of Communications, Energy & Natural Resources has recently published a strataegy to combat Energy Poverty, with more information available at www.dcenr.gov.ie
To help reduce fuel poverty levels, we would advise all of our customers to;
To check that you are receiving all of the benefits you are entitled to you can contact the Citizens Information Phone Service on 0761 07 4000. Alternatively you can contact the Citizens Information Centre using their website www.citizensinformation.ie