Under the terms of your Tenancy Agreement you have an obligation to pay your rent, rates and, if applicable, service charges every week. Therefore, you must remember to:
If you have difficulty in paying your rent or find yourself in arrears, you should contact Oaklee Housing immediately on 01 400 2650 or by emailing us on enquiries@oakleehousing.ie. The sooner you get in touch with us, the easier it will be to help you to sort things out.
If your rent is calculated on the basis of your income, you must advise us, either through the Oaklee Housing Customer Service Centre or through your Housing Officer of any changes in your circumstances as soon as they occur, including:-
You can email the Customer Service Centre on enquiries@oakleehousing.ie
You can now pay your rent on-line by clicking on the 'PAY NOW" button on this website. If you would like some help understanding how the payment on line process works, either contact the Customer Services Center on 01 400 2650 or ask you Housing Officer who will be happy to show you how to do it.
A standing order can be set up to pay rent via your bank or online. You can download a Standing Order form here, complete it and then hand it into your bank who will set up the standing order on your behalf. Further details are available from the Oaklee Housing Services Centre on 01 400 2650.
REMEMBER to put your 5 digit rent account number on the form, so we know who you are!
mybills.ie is a free service from An Post providing a 'one-stop-shop' for paying bills online including your weekly rental payment. Tenants can also set up payments to pay a regular amount automatically.
The payment card can be used at any PostPoint outlet in Ireland displaying one of the PostPoint signs or any Post Office.
Rent can be deducted from Welfare Benefits via the Household Budget Scheme, administered by An Post. A deduction form can be downloaded from www.anpost.ie or contact Oaklee Housing Services Centre on 01 400 2650.
You can pay by cheque, or by debit or credit card at our head office located at; 132 James's Street, Dublin D08 PK25, but for security reasons, neither our Head Office staff nor our Housing Officers can accept cash as a means of paying your rent.
Your rent is calculated depending on the category of property you live in, when an offer of tenancy has been made. You will have been advised by your Housing Officer, in writing, as to how your rent has been calculated. There are currently three methods to set rents;
Capital Assistance Scheme Rents - The Capital Assistance Scheme (CAS) is 100% grant funding for the provision of housing to meet the accommodation needs of older people, persons with a disability and other supported housing. The type of properties included is sheltered housing schemes, supported housing properties and a number of one bedroom properties. Rents for these properties are set at an affordable level. Depending on your circumstances you may be eligible for Rent Supplement.
Capital Loan and Subsidy Scheme (CLSS) This capital funding scheme, has been used primarily for family and single accommodation. Rents are based on the household income and will change depending on the household circumstances. Please refer to Oaklee Housing's current Rent Setting Policy for more information.
Capital Advance Leasing Facility (CALF) & Social Housing Leasing Initiative Properties under these schemes are those which have been acquired from 2011 onwards. The rents for these properties are calculated on the basis of the Local Authority Differential Rents Schemes in the area where the property is situated.
For more information on how your rent has been calculated please contact Oaklee Services Centre on 01 400 2650 or by email us at enquiries@oakleehousing.ie
If your rent is calculated on the basis of your income. You must advise your Oaklee Housing housing officer of any changes in your circumstances as soon as they occur including;
If you have any concerns about this, or you would like to know more, you can email the team at enquiries@oakleehousing.ie, putting change in circumstances in the subject line of your email.
There are a number of ways you can pay your rent.
On Line:
You can now pay your rent on line by clicking on the PAY NOW button on the Oaklee Housing website.
Payment Card
The payment card can be used at any PostPoint outlet in Ireland displaying one of the PostPoint signs below or it can be used at any Post Office.
Household Budget
Rent can be deducted from Welfare Benefits via the Household Budget Scheme, administered by An Post. A deduction form can be downloaded from www.anpost.ie or ring Customer Services on 1800 707172 or contact our services centre.
Standing Order
A standing order can be set up to pay rent via your bank or you can use your internet online banking facility. You can download and complete the Standing Order form at the end of this page.
mybills.ie is a free service from An Post providing a 'one-stop-shop' for paying bills online including your weekly rental payment. Tenant’s can also set up payments to pay a regular amount automatically.
NOTE: For security reasons, we no longer accept cash payments.
Due to the way in which Oaklee Housing properties are funded, a tenant purchase scheme is not available to allow tenants to purchase their property.
Information relating to your tenancy can be found in the Tenants and Repairs Handbook.
