Vision and values

Our Mission and Vision 

At Oaklee Housing, Our MISSION is: to build a strong business with a social purpose and be a leading provider of quality-focused housing and support services

Our VISION is for us to be a leading provider of great homes:

•        that are of high quality in safe vibrant neighbourhoods,
•        where our customers receive high-quality responsive services that meet their needs and expectations,
•        through collaboration with our statutory and voluntary partners to respond to housing and support needs,
•        by challenging the norm and constantly seeking out ways to improve and innovate.

Our core values

We are governed by a set of VALUES that guide us each and every day in the way we do business: 

We are TRUSTWORTHY: Diligent in our efforts to be honest, accountable and transparent in how we do business, we are uncompromising in achieving value for money whilst delivering excellent quality homes. 

We are CUSTOMER CENTRIC: Our customers are at the heart of everything we do. Collaborating with our stakeholders and partners we strive to deliver homes and create communities in a helpful, professional and fair fashion.

We are DYNAMIC: Always learning, we constantly seek out new and better ways to improve what we do responsively and innovatively.

Our commitment to our stakeholders and partners

At Oaklee Housing our ambitions are high. In doing what we do we promise that:

•       We will provide service excellence to our stakeholders;
•       We will deliver new, good-quality new homes that will help to address homelessness;
•       We will continue to invest in our assets to ensure that new or old an Oaklee Housing home is of excellent quality;
•       We will at all times keep open lines of communication with our stakeholders;
•       We will operate with good governance that assures our stakeholders that we conduct our business at the highest possible standards.